When deciding what phone system you will buy and who will install it, most small-business owners don't have the luxury of dedicating individuals to manage their technology infrastructure. They need to work with a vendor whom they can rely upon for system design, consultation, and installation. Common business sense tells us that the reseller who responds to customers’ pre- and post-installation needs will earn their business and long-term loyalty.  AC&C Network Services is in the business of supplying solutions. As an authorized Pacific Bell Agent and a provider of integrated telephone systems, we combine customized pre- and post-sale, services and products from the world's leading vendors, such as 3Com (NBX) and Lucent and efficiently deliver them exactly where you need them. We specialize in all aspects of voice connectivity and transmission. Our experts can assist you with professional system design of telephone system, expert installation of the data & voice cabling infrastructure and configuration and connection of your telecommunications equipment.  If you are looking for a converged solution to your phone system we suggest the:

NBX 100™

3Com Corporation has built a powerful telecommunications solution, the NBX 100™ Communications System, that provides a feature-rich, cost-effective means for growing businesses to consolidate both voice and data on one network infrastructure, providing a single point of browser-based administration and management. NBX network-based telephony delivers improved productivity and seamless scalabilty to small and mid-size organizations, large enterprises, and remote offices. The NBX 100 delivers popular features such as a multi-line business telephone set with Caller ID, Auto Attendant, Voice Mail, LAN/WAN connectivity, and Computer Telephony Integration (CTI) built into every reliable system

NBX 100 Communications System

The NBX 100 Communications System, is a fully-integrated voice and data solution offering all the functionality of the most advanced telephone systems, but operates over the same 10Base-T Ethernet cabling as most data networks, thereby eliminating the cost of installing and maintaining two separate cabling infrastructures for voice and data. The NBX operates in Shared 10Base-T Ethernet environments and is also compatible with Switched Ethernet and 100Base-T Ethernet networks. The NBX 100 does not depend on or even require PC servers or desktop PC clients; in fact, every PC on the network can stop functioning entirely and the NBX 100 will continue to provide reliable and full-functioning telephone communications. The NBX 100 operates in any network operating system (NOS) environment and supports telephone software applications written for existing telephony application programming interfaces (APIs).

For your traditional communications needs we carry a full line of Lucent products including the PARTNER System: 

PARTNER®,  PARTNER® Endeavor  and PARTNER® ACS Communications Systems gives small businesses the tools and features of large-business systems in more cost-effective sizes and configurations. PARTNER systems are made to grow with a business. PARTNER systems allow businesses to connect fax machines, credit card readers, answering machines, and modems, without dedicated lines or expensive adapters. They also offer call ID, cordless, wireless, and computer-telephony integration (CTI). And, all PARTNER systems come with user-friendly administration to help track business calling, and they have security features to help protect against misuse of the system. 

MERLIN LEGEND® Advanced Solutions is Lucent's premier offer targeted at the small to mid-sized enterprises. Its platform is the award-winning MERLIN LEGEND Communications System. The MERLIN LEGEND System's powerful multimedia and ISDN connectivity make it a low-cost, full-service resource, offering many productivity-enhancing applications. Three new solutions include TSAPI Computer Telephony Integration (CTI) and two service center solutions: the Basic Service Center and the Enhanced Service Center. Some of the applications available with these solutions are: CTI Applications "Screen Pop" to personalize dialogue, Enhanced Call Distribution-Direct Group Calling for faster call processing, and Historical and "Real-Time" reporting

AC&C can design and manage solutions to solve your telecommunications needs. Call or email us now to find out how.